Taxes, Duties & Import Fees
Within the European Union
All prices shown on our website include Value Added Tax (VAT) where applicable, unless you have added a VAT number to your account or at checkout. No additional customs duties or import feed apply to EU customers.
Outside the European Union
For customers located outside the European Union, your order may be subject to import duties, taxes, and customs fees charged by your local customs authority.
United States - Delivered Duty Paid (DDP)
We ship all US orders on a Delivered Duty Paid (DDP) basis. This means all applicable duties, taxes, and import fees are included in your checkout total. Your parcel will be delivered directly to your door without any additional charges upon arrival.
Our courier partners manage all customs clearance and duty payments on your behalf to ensure a seamless delivery experience.
All Other Countries - Delivered at Place (DAP)
Orders shipped outside the United States are sent on a Delivered at Place (DAP) basis. Under DAP terms:
- The buyer is responsible for paying any import duties, taxes, or customs feeds charged by their local authorities.
- These fees are not included in the product price or shipping cost at checkout.
- The courier (e.g. DHL or FedEx) will typically contact you before delivery to arrange payment of these charges.
If a shipment is refused due to unpaid duties or taxes, the original shipping cost, before mentioned duties or taxes and any return fees will be deducted from you refund.